ITIL V4 Foundation Training and Certification Preparation Course
Introduction to ITIL
ITSM Key Concepts
ITSM Key Concepts Part 1
ITSM Key Concepts Part 2
Service Management Dimensions
Four Dimensions of Service Management Part 1
Four Dimensions of Service Management Part 2
SVS & Guiding Principles
ITIL Guiding Principles Part 1
ITIL Guiding Principles Part 2
Service Value System
Service Value Chain (SVC)
Service Value Chain Part 1
Service Value Chain Part 2
Service Value Chain Part 3
General Management Practices
General Management Practices Part 1
General Management Practices Part 2
General Management Practices Part 3
General Management Practices Part 4
General Management Practices Part 5
Service Management Practices
Service Management Practices Part 1
Service Management Practices Part 2
Service Management Practices Part 3
Service Management Practices Part 4
Service Management Practices Part 5
Service Management Practices Part 6
Conclusion
Technical Management Practices
ITIL Course Conclusion
Exam Preparation
ITIL Exam Preparation
3 Assessments
ITIL Exam 01
ITIL Exam 02
ITIL Exam 03
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Four Dimensions of Service Management Part 2
ITIL V4 Foundation Training and Certification Preparation Course
Four Dimensions of Service Management Part 2
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